HCLTech
Polyguard
← All roles

Cloud & Infrastructure

Administrator - Network LAN/WAN

Loudoun, United States

Verified applicants only — secured by Polyguard

Job Summary

Job Summary : Restate HC :Job Description: Data Center FieldOps Technician (RunOps Technician) Summary The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry. Job Duties and Responsibilities Cabling & Termination ● Support and complete all scheduled data center Moves/Adds/Changes (MACs). ● Perform hardware installation MACs, including device labeling, power, and network cable connectivity. ● Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix. ● Manage assets, auditing, and daily work log/ticket tracking. ● Provide smart-hands assistance within specified SLA response times (on-call duties may apply). ● Maintain a safe and secure operating environment and report violations. ● Maintain detailed documentation and record keeping. ● Follow site security protocols, badging requirements, and data protection procedures. ● Ensure proper logging, securing, and documentation of media storage devices. ● Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools. ● Coordinate equipment/material receiving, shipping, and RMA processing. ● Provide vendor and security escorts as needed. ● Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly. ● Support standard and emergency operating procedures for the data center. ● Provide status reporting on service availability, performance, and capacity utilization. ● Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards. ● Coordinate equipment installation and delivery schedules per project plans. ● Perform on-call duties as needed. Fiber Technician Specific Duties ● Basic copper termination skills required. ● Mount and install racks, patch panels, fiber optic hardware, and grounding. ● Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets. ● Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber. ● Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber. ● Install fan-out kits including buffer tubes. ● Calculate end-to-end loss budgets per TIA/EIA standards. ● Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers). ● Perform testing using OTDR, Fluke, and EFXO. ● Troubleshoot network issues using OTDR. ● Perform mechanical and fusion splicing with all fiber cable types. ● Perform building entrance splices, maintenance space, and direct buried splices. Additional Requirements ● 25% travel required. ● Available to work shifts (8, 10, 12 hours), weekends, and holidays. Physical and Mental Requirements ● Self-motivated, positive, professional, and proactive in process improvements. ● Promote company culture and mission. ● Proficient with required tools. ● Act as company liaison with customer representatives. ● Strong problem-solving, critical thinking, and communication skills. ● Ability to work at heights, off ladders, in confined spaces. ● Lift up to 50 pounds and move up to 75 pounds. ● Good color vision, ability to read small print, and recognize audible signals. ● Willingness to travel as needed. Education, Certification, License, and Skill Requirements ● High School diploma or GED equivalent. ● Proficient with listed tools. ● Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure). ● Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS). ● Preferred 3-5 years of fiber expe

Key Responsibilities

Key Sourcing Information : NA

Skill Requirements

Skill Requirement : Restate HC :Job Description: Data Center FieldOps Technician (RunOps Technician) Summary The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry. Job Duties and Responsibilities Cabling & Termination ● Support and complete all scheduled data center Moves/Adds/Changes (MACs). ● Perform hardware installation MACs, including device labeling, power, and network cable connectivity. ● Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix. ● Manage assets, auditing, and daily work log/ticket tracking. ● Provide smart-hands assistance within specified SLA response times (on-call duties may apply). ● Maintain a safe and secure operating environment and report violations. ● Maintain detailed documentation and record keeping. ● Follow site security protocols, badging requirements, and data protection procedures. ● Ensure proper logging, securing, and documentation of media storage devices. ● Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools. ● Coordinate equipment/material receiving, shipping, and RMA processing. ● Provide vendor and security escorts as needed. ● Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly. ● Support standard and emergency operating procedures for the data center. ● Provide status reporting on service availability, performance, and capacity utilization. ● Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards. ● Coordinate equipment installation and delivery schedules per project plans. ● Perform on-call duties as needed. Fiber Technician Specific Duties ● Basic copper termination skills required. ● Mount and install racks, patch panels, fiber optic hardware, and grounding. ● Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets. ● Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber. ● Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber. ● Install fan-out kits including buffer tubes. ● Calculate end-to-end loss budgets per TIA/EIA standards. ● Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers). ● Perform testing using OTDR, Fluke, and EFXO. ● Troubleshoot network issues using OTDR. ● Perform mechanical and fusion splicing with all fiber cable types. ● Perform building entrance splices, maintenance space, and direct buried splices. Additional Requirements ● 25% travel required. ● Available to work shifts (8, 10, 12 hours), weekends, and holidays. Physical and Mental Requirements ● Self-motivated, positive, professional, and proactive in process improvements. ● Promote company culture and mission. ● Proficient with required tools. ● Act as company liaison with customer representatives. ● Strong problem-solving, critical thinking, and communication skills. ● Ability to work at heights, off ladders, in confined spaces. ● Lift up to 50 pounds and move up to 75 pounds. ● Good color vision, ability to read small print, and recognize audible signals. ● Willingness to travel as needed. Education, Certification, License, and Skill Requirements ● High School diploma or GED equivalent. ● Proficient with listed tools. ● Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure). ● Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS). ● Preferred 3-5 y

Other Requirements

Other Requirement : Restate HC :Job Description: Data Center FieldOps Technician (RunOps Technician) Summary The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry. Job Duties and Responsibilities Cabling & Termination ● Support and complete all scheduled data center Moves/Adds/Changes (MACs). ● Perform hardware installation MACs, including device labeling, power, and network cable connectivity. ● Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix. ● Manage assets, auditing, and daily work log/ticket tracking. ● Provide smart-hands assistance within specified SLA response times (on-call duties may apply). ● Maintain a safe and secure operating environment and report violations. ● Maintain detailed documentation and record keeping. ● Follow site security protocols, badging requirements, and data protection procedures. ● Ensure proper logging, securing, and documentation of media storage devices. ● Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools. ● Coordinate equipment/material receiving, shipping, and RMA processing. ● Provide vendor and security escorts as needed. ● Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly. ● Support standard and emergency operating procedures for the data center. ● Provide status reporting on service availability, performance, and capacity utilization. ● Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards. ● Coordinate equipment installation and delivery schedules per project plans. ● Perform on-call duties as needed. Fiber Technician Specific Duties ● Basic copper termination skills required. ● Mount and install racks, patch panels, fiber optic hardware, and grounding. ● Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets. ● Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber. ● Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber. ● Install fan-out kits including buffer tubes. ● Calculate end-to-end loss budgets per TIA/EIA standards. ● Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers). ● Perform testing using OTDR, Fluke, and EFXO. ● Troubleshoot network issues using OTDR. ● Perform mechanical and fusion splicing with all fiber cable types. ● Perform building entrance splices, maintenance space, and direct buried splices. Additional Requirements ● 25% travel required. ● Available to work shifts (8, 10, 12 hours), weekends, and holidays. Physical and Mental Requirements ● Self-motivated, positive, professional, and proactive in process improvements. ● Promote company culture and mission. ● Proficient with required tools. ● Act as company liaison with customer representatives. ● Strong problem-solving, critical thinking, and communication skills. ● Ability to work at heights, off ladders, in confined spaces. ● Lift up to 50 pounds and move up to 75 pounds. ● Good color vision, ability to read small print, and recognize audible signals. ● Willingness to travel as needed. Education, Certification, License, and Skill Requirements ● High School diploma or GED equivalent. ● Proficient with listed tools. ● Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure). ● Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS). ● Preferred 3-5 y

Apply for this role

Complete the form below. When you submit, you’ll be asked to complete a quick Polyguard Trust Check on your phone, and your application is only sent once verification passes.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at our company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305
OMB Control Number 1250-0005

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability.

Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Autism
  • Cancer
  • Diabetes
  • Epilepsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Cerebral palsy
  • Multiple sclerosis (MS)
  • Major depression
  • Bipolar disorder
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Intellectual disability (previously called mental retardation)
  • Missing limbs or partially missing limbs
  • Impairments requiring the use of a wheelchair

Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Protected by Polyguard.